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Junior UX Researcher

Amsterdam, Noord-Holland, NetherlandsProduct

Job description

About Pacmed

At Pacmed we develop world leading AI-based decision support software for intensive care doctors. It’s a hugely exciting area where we’re breaking boundaries every day. We’re looking for a junior UX researcher to help us realize sustainable growth.

We have currently implemented our software in our first ICU and have the ambitions to scale across the Netherlands and Europe (and beyond).

What this role is all about

As junior UX researcher, your work will span every step of the product life cycle, from assessing the needs of intensive care physicians and identifying new product opportunities, right the way through to usability testing our existing product offering and understanding where it can be improved. You’ll conduct your own research and also will support the Senior UX researcher with research and projects.

A typical week might consist of visiting hospitals to interview intensivists, analyzing the results and presenting your findings to the team. When you are not in the hospital carrying out research, your week might consist of working with the R&D team on new design iterations by identifying underlying assumptions, creating test plans and prepping for new research in the hospital. One thing you can be sure of, every day you’ll be working with an enthusiastic and mission-driven team who are passionate about using technology to revolutionize healthcare.

What would be expected of you

  • Design, manage and conduct qualitative and quantitative research under the supervision of a Senior User Experience Researcher

  • Presenting the results in written and oral forms internally and potentially externally in English and/or Dutch

  • Test and validate concepts through usability testing

  • Collect and analyze user behavior through interviews, benchmarking, surveys etc.

  • Work closely with the design and R&D team to develop the product

  • Support the Senior User Experience Researcher with different projects

Job requirements

The profile we’re looking for


There is no need to apply if you don’t meet these requirements, sorry!

  • Some previous experience with qualitative and quantitative research methods (for example, through internships or academic work)

  • Excellent Dutch and English communication skills, ability to communicate ideas visually, verbally, and in writing


We hope you bring these things as well, but don’t worry if you don’t tick all the boxes.

  • You have a graduate degree in Psychology, Human-Computer Interaction, Human Factors, Social Science, or a related discipline.

  • Strong interest in the medical fields and / or AI

  • Proactive attitude


These are things that would make your profile jump out!

  • Previous experience conducting research with physicians and/or in the medical fiel

At Pacmed, we think there is strength in diversity. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Pacmed encourages you to reconsider and apply! Building responsible AI requires diverse perspectives, equitable practices, and integrity every step of the way. This is our commitment.

We’re looking forward to meeting you!